Build the protocol. We’ll handle the community. Moderation, bot security and ambassador ops for Web3 teams on Discord and Telegram.

Check our work before you pay. The Discord audit is free. Every mod is ID-verified and under NDA.

Our portfolio

  • Aptopia logo
  • Block by Block logo
  • Cult Media logo
  • Fogo logo
  • IoTeX logo
  • Valiant Trade logo
  • Vent Finance logo

DecentralizeHQ has been an incredible partner at IoTeX since early 2024. Ross's expertise in training top-tier mods and keeping our community engaged and supportive makes his agency a must-have for any community-driven project.

Profile pictureJing Sun on LinkedIn (opens in a new tab)Cofounder, IoTeX and MachineFi Lab

Ross runs community for Valiant and I rarely have to think about it. He and his team are quick and easy to work with. Zero stress on my side. Easy recommendation.

Profile pictureRustyCo-Founder & Core Developer, Valiant Trade

Ross from DecentralizeHQ is extremely hands-on and multi-talented. He owned end-to-end community management, leading 5 moderators and managing 30+ ambassadors while working under me.

Profile pictureAndrei Neda on LinkedIn (opens in a new tab)Founder, Block by Block

Ross went above and beyond for us and was very fast, diligent, and an overall pleasure to work with. I would recommend him highly.

Profile pictureLachlan Todd on LinkedIn (opens in a new tab)Co-Founder, Cult Media

It was amazing working with Ross! He setup several bots for us, fixed security issues with our discord and overall laid out and implemented a great discord for our community

Profile pictureJax Dwyer on LinkedIn (opens in a new tab)Founder, Cult Media

How we pick and train our mods

  1. We vet and hand-pick every mod.
  2. We review every mod’s logs regularly.
  3. Every mod is ID-verified and signs an NDA.
  4. We plant a fake scam link and time how fast each mod catches it.
  5. Mods are trained on your rules, FAQs and voice before launch.

A network of experienced moderators

How does the free audit work?

Discord servers

Community Security and Bot Audit

For existing Discord servers. A 2-page report: (1) scam and bot risk, (2) reply times and coverage. Fast turnaround. No admin access.

Get a Free Security Audit
Telegram groups

Telegram security checklist

A checklist you fill in from your group’s settings. We send back a one-page review with a fast turnaround.

Impersonation scams in crypto grew more than 1,400% in 2025, per Chainalysis (opens in a new tab) (January 2026). The audit shows where your server is open to them.

Page 1 of 2
Sample Community Security and Bot Audit
Prepared for:Redacted
Report date:Redacted
SeverityFindings
High3
Medium1
Low1

Page 1 of 2: Scam and bot risk

  1. 01High

    Scam link left up in #general

    Seen in
    #general, member view
    What we found
    A message links to a fake token claim site. It was posted three days before our review and is still up. No mod replied or removed it.
    Why it matters
    Everyone who scrolls #general sees it. One click on a wallet drainer can empty a member’s wallet, and they will blame your project.
    How to fix it
    1. Ban the poster and delete their recent messages in the same step.
    2. Server Settings > Moderation > Safety Setup > AutoMod: turn on Block Suspected Spam Content and Block Mention Spam. Set both to block the message and send an alert to a mod-only channel.
    3. Under Block Custom Words, add common scam phrases such as “claim your airdrop” and “connect wallet”.
    4. Safety Setup > DM and Spam Protection: turn on “Warn members before they visit outbound links”.
  2. 02High

    No check on new members

    Seen in
    Our own join
    What we found
    We joined and could post in #general within seconds. There was no CAPTCHA and no rules screen.
    Why it matters
    Raid bots and scam accounts post the moment they arrive. Nothing slows them down.
    How to fix it
    1. Safety Setup > DM and Spam Protection > Verification Level: raise it to High. Accounts without a verified phone number then wait 10 minutes in the server before they can post.
    2. Safety Setup > Raid Protection and CAPTCHA: turn on “CAPTCHA suspicious accounts before they are able to join” and “CAPTCHA all accounts before they can join during a suspected raid”.
    3. Turn on Activity Alerts and send them to your mod channel.
See the full sample

How do we start working together?

  1. 01Request your free audit.
  2. 02Get your review back fast.
  3. 03We plan coverage around your members, messages per day and platforms.
  4. 04We train the mods on your rules, FAQs and voice, set the shift schedule, then launch.

How much does DecentralizeHQ cost?

Month to month, no onboarding fee.

  • Starter

    from $1,500 a month

    2 moderators, 12 hours a day you pick.

  • Core 24/7

    from $3,000 a month

    Up to 5 moderators, round the clock.

  • Full Community Ops

    from $5,000 a month

    A community lead plus up to 6 moderators, round the clock.

What access do we need from you?

For the free audit we join your server as a normal member. For a deeper look, you give us a role with only View Audit Log.

We never ask for bot tokens or API keys, seed phrases or private keys, passwords, 2FA codes or ownership transfer. The free audit never asks for admin permissions.

What do founders ask us?

How fast do you reply?

Our aim: within 5 minutes, during the hours we cover. On round-the-clock plans, that’s 24/7.

Do you work with Telegram groups?

Yes, we moderate Telegram groups too. The free audit covers Discord only. For Telegram, you fill in our security checklist from your group’s settings and send it back. We reply with a one-page review with a fast turnaround, and we never ask for access. Get the Telegram checklist.

Can I cancel?

Yes. Plans run month to month with 30 days’ notice. There’s no onboarding fee.

Are your mods verified?

Yes. Every mod gives us their real name and a government ID, and signs an NDA, before they start.

Who is DecentralizeHQ?

Community operations for Web3

DecentralizeHQ is a Web3 community moderation agency for Discord and Telegram. It is led by Ross, known as River in our communities.

More on the About page
Profile picture
RossFounder, DecentralizeHQ

What would a scammer find in your server?

Get a Free Security Audit

Check our work before you pay. The Discord audit is free.

Get a Free Security Audit